Free wheelchair transport service for eligible persons needing hospital visits

eCabs is investing in the development of a set of measures aimed at opening its full suite of services to persons who require accessible transport mobility.

In line with its strategic commitment to offer affordable mobility to everyone, eCabs has expanded its fleet to include a fully-equipped van with a motorised lift, capable to serve both wheelchair users and other passengers accompanying them.

Moreover, in its efforts to support the community in the Covid-19 challenge, eCabs has also decided to offer, for the coming weeks, this service free of charge to all persons certified by the Commission for the Rights of Persons with Disability (CRPD) as requiring accessible transport, who would need to visit a hospital or a clinic, be they public or private.

The launch of this new service is the result of a Memorandum of Understanding signed between eCabs and the CRPD which made eCabs the first passenger transport company in Malta to embark on a ‘Accessible Mobility Agenda’ to offer persons with who require it, the possibility of accessible transport and ease of use of its services.

In fact, to ensure the company fully meets the needs of persons who require accessible transport, a full team of eCabs drivers have recently undergone Disability Equality Training – specifically delivered by the CRPD to enable them to support their passengers’ requirements in the most professional way possible.

The provision of the service is subject to a series of terms and conditions, primarily related to the observation of social distancing restrictions in force at the moment. eCabs’ Contact Centre can be contacted on 21 38 38 38.