Cool Ride Pooling is now offering a delivery service for clients’ items

In light of the sensitive situation arising from COVID-19, Cool Ride-Pooling is now allowing clients to deliver or pick-up any items whilst staying safe at home.

For this reason, clients can book rides from their personal accounts, simply to transport goods instead of themselves. Cool, right?

Here’s a little breakdown of how it will work.

To deliver to someone:

• Book a ride from the place from where you would like to pick-up the items.
• Once our driver arrives, he or she will give you a call to let you know they are there.
• At this point advise the driver where you will leave the package. Our driver will pick it up safely and deliver it to the selected drop-off location.

You can follow on the app the car on route, like that knowing where and when the delivery has been made, giving you the opportunity to advise whoever is meant to pick-up at the other end that the package has arrived.

To pick-up from someone/somewhere:

• Pick-up works pretty much like above, just when booking you have to first include pick-up location and drop-off to your home.
• Once arriving at the pick-up location, the driver will call you and you can tell him from which residence/shop your pick-up is. It is very important, that if the location is a shop, that they are advised that package will be picked up by Cool driver.
• You can then follow the driver as he brings the package to your doorstep, avoiding any contact.

This new service does not apply to cooked food items unless they are vacuum packed. Also, all items purchased from shops, have to be paid for.

For those who require leaving their house, Cool are still operating private rides as a precaution.