EBO launches AI-powered Digital Women’s Health Hub

EBO, a leading AI solutions supplier for the UK healthcare market continues to strengthen its role in the UK’s health sector with the launch of its new Digital Women’s Health Hub, an innovative AI-powered platform that seeks to address the distinct healthcare challenges encountered by women in the UK.

The Women’s Health Hub consists of an intelligent AI Virtual Assistant, surfaced on an NHS Trust’s website to engage with female patients via two-way humanlike dialogue while ensuring that the information is delivered accurately, consistently and with empathy.

“Despite strides toward gender equality in healthcare, numerous obstacles persist, impacting women’s access to quality care, reproductive health services, and overall well-being,” explains Dr Gege Gatt, EBO founder and CEO.

“This reality was also confirmed by the UK Government’s recently published Women’s Healthcare Strategy which acknowledged the need for a system that is more responsive to women’s unique health requirements, such as pregnancy loss, endometriosis and menopause. This is exactly what we are proposing with our new Digital Women’s Health Hub which is a direct response to the UK Government’s strategy,” he explains.

A recent public survey by the UK Government, as part of a Women's Health Strategy, found that 51% of females face obstacles in accessing healthcare, 84% feel that they are not listened to by healthcare professionals, particularly on queries related to gynaecological symptoms, whilst only 8% feel they have access to enough information on gynaecological conditions.

UK findings also show that there is a 20-year life expectancy gap between women living in deprived areas and those living in wealthier parts of the UK. Furthermore, 71% of patients refer to online search engines, such as Google, for health information rather than the NHS website or doctors.

"At EBO, we are committed to fostering a healthcare system that is available and accessible to all. Our approach revolves around facilitating effective and accurate patient-provider communication, ensuring that patients are well informed, listened to and cared for, regardless of their background, location, or digital literacy level,” explains Dr Gatt.

Through advanced Natural Language Processing and machine learning algorithms, the platform efficiently addresses patient enquiries on a 24/7 basis, offering clear directions and resources. It gathers patient feedback, automates assessments and responds to questions related to availability of community service providers, specific services, medical procedures, and the hospital's approach to care delivery.

“EBO is setting new standards for what is achievable with healthcare technology,” notes Dr Gatt.

“Our new Women’s Health Hub solution not only places accessibility, education, and inclusivity at the heart of its solution but also advances high-quality digital healthcare experiences at any time, across all devices and in over 100 languages.”

“Effectively, our solution ensures that no woman is left behind,” concluded Dr Gege Gatt.