Top features to look for in the best casino sites in Malta

The casino industry in Malta stands out as one of the country's most vibrant and dynamic sectors, boasting decades of continuous innovation and growth. Dominating Malta's economic landscape, the industry has consistently evolved, with online casinos in Malta and across the globe refusing to rest on their laurels. This relentless drive for improvement fuels a highly competitive market, with numerous brands and operators vying to become the top choice for online gambling enthusiasts.

As a result of this ongoing battle for supremacy, the industry has introduced many innovative features, some of which have become essential components of modern casinos. With this in mind, there are key features that every successful casino should prioritise.

Malta online casinos looking to live video tech 

As we rapidly enter the era of live streaming, with sites like Twitch, Kick, and YouTube fast becoming staples of the online environment, it should be no surprise that the iGaming industry has decided to muscle their way in on the action. Aggregator site bestcasinosites.net has looked at the best Malta online casino sites and one of the key features it reviews for is live casino games.  

These are games, such as standard table games like roulette, that are formatted like game shows with studios and video streaming. Instead of being backed by random number generator technology, these games will have an actual table and a real dealer or host. They will play the game out in front of the camera and players all around the world can get involved remotely.  

Their popularity has boomed in recent years and this is largely due to the more personal feel of the games and the increased sense of realism for players looking to feel closer to land-based casinos. 

Best online casinos in Malta going mobile first 

Everyone knows full well that we’re living in a mobile device world. Take any time walking through Valletta or sitting in a cafe or bar and you’ll soon lose count of how many people you see fully engrossed in a phone or tablet.  

According to data by mobile internet provider melita.com, 2023 saw Malta hit a whopping 160% smartphone saturation level, meaning most residents have multiple devices. Only 2% of the entire population - around 10,000 people - don’t have one.  

That is reflected in the Malta online casino industry, with most sites now focusing on mobile apps and mobile site optimisation. All the best brands will have a companion app, and most will be pumping more money into them than their desktop sites in order to capture the biggest and most portable market. Both the Apple App Store and Google Play storefronts list a number of recognisable brands’ apps, showing this recent trend. 

Customer support is king in online casinos Malta residents play 

It’s an age-old adage - the customer is always right. In practice, we know that this might not actually always be the case. However, for any site where you will be parting with money, it’s of the utmost importance that customer support and security are prioritised.  

The iGaming industry, due to its unique position as a truly cross-border market, has often been seen to struggle with this. How does a business best offer localised support across a number of markets, all while maintaining a quality product? Well, the best brands are starting to pick up on this, employing state-of-the-art technology, including AI support, which is something that we have previously spotlighted in the financial sector at businesstoday.com.mt.   

Then there’s live chats and security measures, to offer instant, local support to players, no matter their location. Gone are the days of waiting for an email reply to an issue, instant chat tech allows customers to get rapid responses to their queries. 

Bonuses and free promotions at Malta online casinos 

The global cost of living crisis has hit everyone in the last couple of years. Because of that, customers are increasingly looking at ways they can battle the pinch that they’re feeling and get the most out of their money. Couponing with sites like Groupon has become a must for people looking to stretch their euros and get a taste of what they like at a discounted price.  

It’s no different for casino players. What started as a method for brands to do battle and capture as big an audience as possible, welcome bonuses and promotions, have become a method by which players can keep their bankroll well-managed.  

All the top sites will employ a welcome bonus at the very least, with many going further and introducing loyalty bonuses or weekly rewards. Increasingly, players are using these as part of their thrifty living, and this is evident in the different bonuses available at Malta online casino sites. 

Disclaimer: Players under 18 are not permitted to play. For more information head to www.mga.com.mt. If you are at risk of problem Gambling – You can seek help here: https://www.rgf.org.mt/.